Repairs

From ring resizing to stone replacements and chain repairs - big or small, Wongs is here to help!

Small but mighty, jewellery shines brightest when well cared for. With over 50 years of expertise, Wongs lovingly restores your treasured pieces to their former glory with our in-house professional repair services - so you can enjoy them for generations.

What we offer

From simple fixes like repairing a broken clasp to expertly matching and replacing missing gemstones, our high-quality jewellery repairs ensure your pieces are restored with care and precision.

Common Repair Questions

With the workshop being in high demand, we like to air on the side of caution and quote up to 3 weeks for general repairs and longer for larger jobs. There are opportunities to fast-track this but this will be looked at on an individual basis

In most cases yes, it is typical that most rings can be resized - however some cannot be due to their delicate design or if they have stones cover the whole band. Every piece is different so we insist on taking a look before giving a definitive answer.

We are happy to offer lifetime complimentary cleans and polishes if the piece was bought from us - if not, there is a small charge for this service.

Absolutely! With our expert, highly skilled team we are happy to work on any pieces no matter the age or whether or not they were purchased from Wongs.

We recommend getting your jewellery checked annually - especially if they are pieces you wear on a regular basis.

It is solely dependent on the piece itself - we like to assess each individual item in-store in order to give you a fair and accurate cost.

You can book online by clicking here, calling us, or by visiting us in-store. Walk-ins are welcome, however we do recommend making an appointment to ensure we can give you the best service possible.

Testimonials

★★★★★

As always, customer service is amazing and not only did they repair and re-rhodium my ring but made it look like new 🥰

Mrs Miller
★★★★★

My engagement ring's band was getting extremely thin and I was terrified of knocking it and losing it, so brought it into Wongs for a shank replacement. They did a beautiful job of it!

Amanda F
★★★★★

I would like this start this review, with a massive thank you to all the staff at wongs the jewelers Liverpool, especially Anna and Justine, the team in the work shop, great to meet Mr Wong in the work shop too.

Terry D
★★★★★

Great experience through and through. Made my ring so much more sparkly and brand new looking. Everyone we spoke with was so friendly and professional. Would trust them with any piece of jewellery.

Marija M

Thank you to staff at Wongs today, particularly good service from Danielle who was really helpful and I had confidence that my jewellery is in safe hands with her for repair. I will definitely be going again.

Sarah A

Bespoke

Looking to create something one-of-a-kind? Our Bespoke Services may be for you!
Create it

Remodels

Have you got jewellery you no longer wear? Why not re-purpose it into something new!
Remodel it

Speak to the experts

Ready to sit down with our team of highly skilled artisans?

Book A Repair Consultation